If like me you’ve signed up to the ‘new’ social media app Vero and no longer want to be a part of the app you will want to delete your account.
It’s not easy to disconnect from the app so I’ve made a how to guide with step by step instructions.
Wow, ok, I’ve had to change the previous post I’d written, Vero have changed where the ‘delete my account’ button is. In fact the whole process has changed in the week since I requested my account to be deleted. Thank god I checked the process before this post went live!
They’ve obviously streamlined their deletion process, let’s hope they’ve made it faster too!
Previously, you clicked on the question mark in your dashboard, then ‘Choose a department’ and then you’d go to a form that you’d have to fill out. This was then followed by email exchange with Vero’s customer adviser. I say an email exchange, it is me sending the emails and getting no reply!
So, here’s an updated guide on how to delete your Vero account.
Log in, go to your dashboard and click on ‘Settings’ cog in the bottom right hand corner.
Click on your name.
Click on ‘Delete your account’ at the bottom.
Step six – you might not need this step!
That might be the end of the process now but, I’m not entirely sure, based on my experience.
When I requested to delete my account Vero sent me an email saying that my request had been received and someone would reply – it was a standard automated response.
After six days I finally got an email saying that my request had been received. But, my account still hadn’t been deleted.
That was this morning. In the afternoon I thought I’d finish this post before publishing it and that’s when I realised the process had changed in the past week.
I didn’t reply to this email but, for good measure, I requested my account to be deleted through the new process that I’ve provided a guide for above.
I’m hoping that Vero will finally delete my account. I’ll keep you posted!
Good luck if you try to delete your Vero account – let me know how you get on.